Privacy Policy

Privacy Policy

This site is owned by MultiChoice/Eutelsat/DStv. This privacy policy is designed to inform you about our practices regarding collection, use, and disclosure of information you may provide via this site.

Please be sure to read this entire Privacy Policy before using, or submitting information, to this site. Use of this site constitutes your consent to application of our Privacy Policy.

Active Information Collected

Like many sites, this site actively collects information from its visitors by asking you specific questions and by permitting you to communicate directly with us via e-mail, feedback forms, and/or chat rooms. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified as you, such as your full name, address, e-mail address, phone number and so on).

Some areas of this site may require you to submit information in order for you to benefit from specified features (such as newsletter subscriptions, tips/pointers, order processing) or to participate in a particular activity (such as competitions or other promotions). You will be informed at each information point what information is required and what information is optional. The information collected is intended solely by MultiChoice and Eutelsat and will not be disclosed to other parties.  

Passive Information Collected

As you navigate through a Web site, certain information can be passively collected (that is, garnered without you actively providing the information) using various technologies and means, such as navigational data collection.

This site may use Internet Protocol (IP) addresses. An IP address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular users computer). We use your IP address to diagnose problems with our server, report and aggregate information, determine the fastest route for your computer to use in connecting with our site, and administer and improve the site.

Use and Disclosure of Information

Except as otherwise stated, we may use your information to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it) and for the purposes specified in this Privacy Policy.


We take reasonable steps to protect your personally identifiable information as you transmit your information from your computer to our site and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration or destruction. You should keep in mind that no Internet transaction is 100% secure or error free. In particular, e-mail sent to or from any site may not be secure, and you should therefor take special care in deciding what information you send us via e-mail. Moreover, where you use passwords, ID numbers, or other special access features on this site, it is your responsibility to safeguard them.

Links To Other Websites

This site may contain links or references to other Web sites. Please be aware that we do not control other Web sites, and that in any case, this Privacy Policy does not apply to those Web sites. We encourage you to read the privacy policy of every Web site you visit.